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Policies for ad content and business assets.
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Other policies that apply to Meta technologies.
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Age-Appropriate Content
Explore how we help teens have safe, positive experiences on Facebook and Instagram.
Our Approach To Dangerous Organizations and Individuals
How we approach dangerous organizations and individuals.
Our approach to the opioid epidemic
How we support communities in the face of the opioid epidemic.
Our approach to elections
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Our approach to misinformation
How we work with independent fact-checkers, and more, to identify and take action on misinformation.
Our approach to newsworthy content
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Our approach to Facebook Feed ranking
How we reduce problematic content in News Feed.
Our approach to explaining ranking
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Community Standards Enforcement Report
Quarterly report on how well we're doing at enforcing our policies on the Facebook app and Instagram.
Intellectual Property
Report on how well we're helping people protect their intellectual property.
Government Requests for User Data
Report on government request for people's data.
Content Restrictions Based on Local Law
Report on when we restrict content that's reported to us as violating local law.
Internet Disruptions
Report on intentional internet restrictions that limit people's ability to access the internet.
Widely Viewed Content Report
Quarterly report on what people see on Facebook, including the content that receives the widest distribution during the quarter.
Regulatory and Other Transparency Reports
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If you disagree with a content decision Meta has made on Facebook, Instagram, or Threads, you can appeal the decision to the Oversight Board. After going through Meta’s appeals process, you’ll be issued an Oversight Board reference number, which you can use to submit your case to the board for review.
What you can appeal
Here’s what you can appeal to the board:
Most content you posted on Facebook, Instagram, or Threads that has been taken down.
Most content posted by another person that has been left up on Facebook, Instagram, or Threads.
Types of content eligible for review
Here are some types of content eligible for the board to review:
Posts/statuses.
Photos.
Videos.
Comments.
Shares.
What you can appeal
Types of content eligible for review
Here’s what you can appeal to the board:
Most content you posted on Facebook, Instagram, or Threads that has been taken down.
Most content posted by another person that has been left up on Facebook, Instagram, or Threads.
Here are some types of content eligible for the board to review:
Posts/statuses.
Photos.
Videos.
Comments.
Shares.
Appeal steps
1. Obtain an Oversight Board reference numberTo obtain a reference ID, you must have already exhausted Meta’s appeals process and received a final content decision from Meta. You’ll then receive a message in your Support Inbox on Facebook or Support Requests on Instagram that will include a reference number. The support requests for Instagram and Threads are the same. If your appeal originated from Threads, you can check your support request message on both apps.
2. Log in to Oversightboard.comVisit the board’s website, and navigate to Start an Appeal. Log in with Facebook, Instagram, or Threads, depending on which app you received the reference number from.
3. Enter the reference numberEnter the reference number so the board can:
Verify the post is eligible for submission.
Establish a link between Meta and the board’s case management system so board staff and members can access and review the correct post and related case information.
4. ConsentYou’ll be asked for various permissions in the case management system:
You must agree to the Terms of Service to submit an appeal.
You must give permission to process any data with special protections that you choose to provide about yourself.
You can choose whether or not to consent to the board including details that could easily identify you in their public decision.
You can choose whether or not to consent to the board including data with special protections in the published decision as well.
If you later wish to withdraw the consents provided about what the board can include about you in the published decision, you can do so in the Case Status page.
5. Provide context on the caseYou’ll have an opportunity to provide more information on your appeal, including why you posted the content, why you’re appealing Meta’s decision and how you think Meta got the decision wrong.
6. Review and submit the caseReview all the information you’ve entered, including the consents provided, and click submit. After submission, you’ll be able to review the information you submitted and withdraw consents, if you wish. You’ll also be able to delete the entire case.
You can check for updates on the case in the Case Status page on the Oversight Board’s website.
Case timelines
The board selects cases from among those referred to it by people who use Facebook, Instagram, or Threads, or by Meta itself. The board has the sole discretion as to which cases to hear, except in exceptional circumstances when Meta refers a case for expedited review, where the board will accept and review the case as quickly as possible.
Not all content decisions are eligible for appeal to the board. If a Meta content decision is eligible for review, you'll see an Oversight Board reference ID within your Support Inbox.
Once you submit the appeal, the board will decide whether or not to review it. The board only selects a certain number of eligible appeals to review, so they may not choose yours.
