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H1 2024 Bi-Annual Report on the Oversight Board
DIPERBARUI 22 AGU 2024
by Louise Turner
Since the Oversight Board launched in 2020, I have witnessed the influence its decisions and recommendations have had on Meta, our products and our users. What started out as a bold experiment has matured into a stable and impactful institution, expanding the scope of its influence and the number of cases it decides. Our aim in sharing this report is to not only provide regular updates on the impact of the Board and to hold ourselves accountable, but also to showcase how a commitment to creating safe, positive experiences for users can be achieved through engagement with independent external accountability bodies.
As we approach the Board’s 5th year, it is continuing to evolve - driving more policy and product changes, addressing the most pressing global issues, and driving meaningful improvements across Meta.
Today, we are sharing our H1 Bi-Annual Report on the Oversight Board. This is our 12th report on the Board – all past reports are available in the Transparency Center – and our first report following the new bi-annual timeline since Meta and the Board each made the decision to shift away from a quarterly reporting cadence. This allows our teams to prioritize implementing the Board’s recommendations and align transparency reporting timelines with the per-half roadmaps our teams work towards. In the interim quarters, Meta will continue to provide confidential progress updates directly to the Board.
In today’s report, Meta is sharing some key developments that underscore the Board’s impact. Thanks to the Oversight Board’s recommendations, this past half we:
- Began providing new information about AI-generated content, including new labels and an updated approach to related policies. This followed a series of recommendations from the Oversight Board where we agreed that providing transparency and additional context is an effective way to address these types of content at scale, while avoiding the risk of unnecessarily restricting speech.
- Completed development of a new approach to retaining potential evidence of war crimes and serious violations of international human rights law.
- Clarified our Coordinating Harm and Promoting Crime policy to better define content encouraging illegal participation in voting or census processes.
Scaling the Board's Impact
While showcasing the Board's influence on our operations is important, they've also pushed us to increase transparency about our work and its global impact. As a part of this work, we are sharing recommendation impact assessments. These analyses demonstrate how each Board recommendation creates far-reaching effects beyond individual cases.
An example of this in practice is how one recommendation from the Two Buttons Meme Case Decision led to the creation of a new pathway for users to indicate additional context in appeal submissions for any policy. This helps content reviewers understand when policy exceptions may apply, and enables users to better advocate in their appeals:
From February 1 - 28, 2024 there were 7.3M+
appeal submissions across Facebook and Instagram
Conclusion
This work reaffirms the profound impact the Board’s partnership can have on our products and users. As we continue this journey, we look forward to sharing more on our progress. Engagement from external stakeholders, including the Board, and our commitment to innovation drive us to set new standards in digital governance.
To read the full H1 2024 Bi-Annual Update on the Oversight Board, it is available here.