To better inform users when policy exceptions could be granted, Meta should create a new section within each Community Standard detailing what exceptions and allowances apply. When Meta has specific rationale for not allowing certain exceptions that apply to other policies (such as news reporting or awareness raising), Meta should include that rationale in this section of the Community Standard.
The Board will consider this implemented when each Community Standard includes the described section and rationales for exceptions that do and do not apply.
Our commitment: We will consider updates to our Community Standards to provide more clarity regarding relevant allowances that may apply to specific policy sections and rationales for why they do or do not apply. Given the broad and complex scope of this recommendation, we expect that this work will take time.
Considerations: Due in part to Board recommendations, in the past year we have updated a number of Community Standards and internal guidance with streamlined definitions and policy overviews in an effort to clarify our policies. We spoke to these efforts to harmonize policies in our most recent
Quarterly Report, particularly our efforts to align definitions across various policies to create more efficient and clear internal guidance for policy enforcement, and continue to make progress updating our Community Standards in line with this work.
We will consider ways in which we can provide greater clarity to our Community Standards, including more clarity around which allowances might apply for each section. In considering this, we want to balance our aim of providing accessible information and transparency around our policies with comprehension and clarity of our policies. Given the complexity of these considerations, we expect this initial scoping work to require time, and will provide updates in future reports to the Oversight Board.