Our 2024 Community Forum on Generative AI
UPDATED MAR 17, 2026
Forum date: October 2024
Countries: India, Turkey, Nigeria, Saudi Arabia, South Africa
Representative Sample: 887
Guiding Questions: How should AI agents provide proactive, personalized experiences to users? How should AI agents and users interact?
We conducted a second Community Forum on GenAI which included a total of roughly 900 people across Nigeria, India, South Africa, Saudi Arabia, and Turkey. This forum solicited feedback from Meta’s users on how people should interact with AI agents and whether they would prefer these interactions to be more personalized. The results broadly suggest that the public in these regions supports a vision for personalized AI, as well as what they see as the appropriate parameters and guardrails for AI technologies. Specifically, we found several key findings on the principles that should underpin AI agents, including:
- Personalization. Participants supported AI agents remembering their prior conversations to personalize their experience, as long as transparency and user controls are in place. They also supported proactive prompting with clarifying questions to generate personalized outputs from AI agents.
- Localization. Participants were more supportive of culturally/regionally-tailored AI agents compared to standardized AI agents.
These findings offer a helpful perspective on global attitudes towards personalized AI experiences. With personal superintelligence on the horizon, AI products will not only be powerful, but deeply empowering. That means a future for AI that is more tailored to the needs of the individual. We see this public consultation as an important step toward understanding peoples’ perspectives on the path toward developing this technology.
For more details, view the full report from our partners at Stanford University’s Deliberative Democracy Lab here.