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How Meta reviews content enforcement issues
AŽURIRANO 12. NOV 2024.
Meta reviews content enforcement issues on a weekly basis to consider whether a different outcome would have been better. These reviews use the following process:
Content enforcement issue
Is there a problem with the functionality of the product?
DA
PRIMJERWe don’t have a reporting option on Messenger.
RADNJAWork with the Product team to ensure we have a reporting option across all messaging surfaces.
NE
DA
PRIMJERWe don’t have a reporting option on Messenger.
RADNJAWork with the Product team to ensure we have a reporting option across all messaging surfaces.
Is there a problem with the way the policy is written?
DA
PRIMJERA type of problematic content is not reflected in the Community Standards.
RADNJAWork with external experts to rewrite or update the policy.
NE
DA
PRIMJERA type of problematic content is not reflected in the Community Standards.
RADNJAWork with external experts to rewrite or update the policy.
Is there a problem with the way we enforced the policy?
DA
PRIMJERWe have a general policy against slurs, but the exact list of slurs is missing something.
RADNJAUpdate our internal documentation and train reviewers to ensure we can effectively enforce.
NE
DA
PRIMJERWe have a general policy against slurs, but the exact list of slurs is missing something.
RADNJAUpdate our internal documentation and train reviewers to ensure we can effectively enforce.
Is there a problem with the way we reviewed the content?
DA
PRIMJEROur technology isn’t doing enough to understand the sentiment of image and text together.
RADNJAInvest in more machine learning to improve our classifiers.
NE
DA
PRIMJEROur technology isn’t doing enough to understand the sentiment of image and text together.
RADNJAInvest in more machine learning to improve our classifiers.
People disagree with the outcome