Facebook Community Standards
Policies that outline what is and isn't allowed on the Facebook app.
Instagram Community Guidelines
Policies that outline what is and isn't allowed on the Instagram app.
Meta Advertising Standards
Policies for ad content and business assets.
Other policies
Other policies that apply to Meta technologies.
How Meta improves
How we update our policies, measure results, work with others, and more.
Our approach to the opioid epidemic
How we support communities in the face of the opioid epidemic.
Our approach to elections
How we help prevent interference, empower people to vote and more.
Our approach to misinformation
How we work with independent fact-checkers, and more, to identify and take action on misinformation.
Our approach to newsworthy content
How we assess content for newsworthiness.
Our approach to Facebook Feed ranking
How we reduce problematic content in News Feed.
Our approach to explaining ranking
How we build AI systems.
Content Library and Content Library API
Comprehensive access to public data from Facebook and Instagram
Ad Library tools
Comprehensive and searchable database of all ads currently running across Meta technologies
Other research tools and datasets
Additional tools for in-depth research on Meta technologies and programs
Community Standards Enforcement Report
Quarterly report on how well we're doing at enforcing our policies on the Facebook app and Instagram.
Intellectual Property
Report on how well we're helping people protect their intellectual property.
Government Requests for User Data
Report on government request for people's data.
Content Restrictions Based on Local Law
Report on when we restrict content that's reported to us as violating local law.
Internet Disruptions
Report on intentional internet restrictions that limit people's ability to access the internet.
Widely Viewed Content Report
Quarterly report on what people see on Facebook, including the content that receives the widest distribution during the quarter.
Regulatory and Other Transparency Reports
Download current and past regulatory reports for Facebook and Instagram.
Helping reviewers make the right calls
UPDATED
APR 29, 2024
Review teams base their decisions on the detailed policies set out in the Facebook Community Standards and Instagram Community Guidelines. In theory, 2 reviewers reviewing the same posts would always make the same decision, but judgments can also vary if policies are not sufficiently prescriptive.
This is why Meta strives to make our policies as clear and comprehensive as possible. To help with this, a sample of reviewer decisions are audited on a regular basis to ensure we’re consistently applying our policies or identifying areas where there may be policy gaps. We’ve also implemented a tool, which is designed to facilitate feedback from reviewers on policy, tooling and other improvement ideas.
Resilience and well-being resources for review teams
In order for our reviewers to apply our policies accurately, they must also focus on their resilience and well-being. Here are some support resources available to them:
RESILIENCE PROGRAMS
Review teams working with content that may be objectionable and/or graphic have access to resilience programs. Our team of clinical psychologists consult with our vendor partners, and with our vendor-partner’s own well-being teams, to offer an overall strategic framework and ensure these resilience programs are industry-leading.
BUILT-IN WELL-BEING TOOLS
In the review tool, we built a suite of well-being options designed to help reviewers, which include the ability to mute videos and blur images or have them appear in black and white.
MENTAL HEALTH RESOURCES
Reviewers have access to mental health resources, including trained, onsite professionals offering individual and group support sessions. Reviewers also have access to a 24-hour emergency support line.
SUPPORTIVE ENVIRONMENT
We know reviewers deal with a number of serious issues, so we work with some of the best partners in the industry to ensure their work environment is supportive and conducive to their well-being.
Content review can be challenging work. Keeping people safe online sometimes means review teams have to look at content that may be objectionable or graphic. We respect the difficulty of this work and want to make sure that reviewers have access to all the resources they need to do their job and safeguard their health.
